When readiness prevents people from becoming shadows in a corner

. “Did the client end up being served, and receiving what he had ordered?” asked Sarah. “Yes, but how you did it was wrong” answered Luke. Being criticized or blamed isn’t something most people look forward to with pleasure when coming to work. The same for having an “incompetent” sign pinned on them. Yet, there’s…

“Not that time of year again!”

A very common thought when, just like taxes, it’s once again time for the Employee Performance Review (EPR). EPRs could actually be less painful and more insightful. Here’s how and why. WHAT GETS MEASURED… “What gets measured gets managed”. So goes a saying. Something also served as an argument by managers to introduce KPIs (aka…

When a different angle works its magic

  Scarcity is a tricky word. As it often translates the impression that “we’re going short” on something when facts say otherwise. “We’re getting short on talent. We need to hire more people.” A statement that might be a sign of business growth for (blooming) entrepreneurs, but a sign of troubles for others and you….

What reason are you giving them in the first place?

  “My employees are not engaged in their work.” It’s possible but what reason are you giving them to engage or invest themselves in the first place? A weekly pay, social benefits, 3 weeks vacations, company shares, on-site cafeteria? These are different types of compensation for the work that is being done. Not reasons to…

The problem with most employees’ performance reviews and its solution path

  Recently, I read an article by Sameer Patel (Senior VP – Products at SAP Cloud, @SameerPatel) that provided interesting insights on Employees Performance Review Processes (EPRP). “More than 75 percent of managers, employees and heads of HR feel that PM (Performance Management) results are ineffective and/or inaccurate. Additionally, study after study has shown that…